- Responsible for on-site commissioning, operation and maintenance, network monitoring, CR submission, support equipment preliminary acceptance and final acceptance.
- Maintains online devices, including software upgrade, preventive maintenance, troubleshooting, customer technical exchanges, major problem upgrade, and network technical indicator analysis and report output.
- Holds weekly meetings with customers and provides technical training.
- Provides pre-sales departments with necessary technical support, including technical reviews.
- Completes other tasks arranged by the department.