FPT Software Innovation Company Limited tuyển dụng IT Support L1 hạn nộp 23/05/2024

MÔ TẢ CÔNG VIỆC

Receive information from users, process information and contact users to support errors related to software, services, FSOFT IT systems, ... via phone, mail, chat channel, ...
Analyze issues, redirect unresolved issues to the next level of support.
Respond promptly to issues and service requests.
Monitor and update customer status and information for management.
Guide customers through the problem-solving process.
Communicate with customers and users, ready to help when customers need support.

QUYỀN LỢI ĐƯỢC HƯỞNG

Competitive salary, negotiable based on qualifications.
13th-month salary and regular bonus packages: Performance bonus every 3 months, holiday bonuses on April 30th and September 2nd based on seniority.
Salary review 2 times/year or on excellent performance
Annual leave, working conditions follow Vietnam labor laws.
Other allowances: lunch allowance, working on-site allowance, etc.
Social insurance and FPT Care health insurance provided for employees.
Regular and free training programs to help employees enhance their skills.
Opportunities to work with major global clients, advanced technologies, and personal development.
An open, democratic work environment with various cultural events characteristic of FPT.

YÊU CẦU CÔNG VIỆC

CÁCH NỘP HỒ SƠ

Cách 1: Nộp hồ sơ trực tiếp tại văn phòng:

Địa chỉ: Tòa nhà FPT, KCN Đà Nẵng, An Đồn, phường An Hải Bắc, quận Sơn Trà, thành phố Đà Nẵng, Việt Nam

Cách 2: Nộp hồ sơ qua email:

Bấm vào nút "Ứng tuyển ngay" để nộp

IT Support L1 FPT Software Innovation Company Limited